We use cutting edge IVR technology to provide bespoke IVR services to customers throughout the UK. We specialise in advanced DTMF IVR and management of direct response television, radio, and print media campaigns.
With more than 12 of experience in the IVR space, we're a complete service provider and can assist you with every facet of your solution, from creating and hosting IVR applications to co-location and business continuity planning.
We are committed to providing a world-class hosting environment for your IVR system. We partner with developers and resellers to deliver innovative, cost-effective, reliable applications that deliver maximum customer satisfaction.
IVR stands for Interactive Voice Response - where a telephone is used to collect and present information in much the same way as an Internet browser.
IVR technology is a key component of today's contact centres. When used in an effective manner they have a number of benefits: Save Money, Save Time,
Judging by the number of poorly designed IVR systems we have all encountered while trapped inside 'voice mail hell', properly designed is the key phrase.
IVR systems are also used in applications where security is paramount. How often have you heard of a telephone system being 'hacked' into?
Many of our clients have found that they could eliminate an employee's position after implementing an IVR system.
You can enhance your service to customers, patients, business partners, vendors and employees by making your database accessible to them 24 hours a day, 7 days a week.
By using a combination of IVR and Web interfaces, our customers are realizing benefits every day for applications such as the following: Banking transactions...